Contact us
Need a hand? We're happy to help — whether you run a shop, work in the field, or are just evaluating Mobile Service Sync.
Support
Email us anytime. We reply within one business day, usually much sooner.
What to include
The more you tell us up front, the faster we can help:
- Your business / shop name (the account you sign in to).
- What you were trying to do and what happened instead.
- A screenshot if something looks wrong on screen.
- For a payment question, the invoice number or customer name.
Using the mobile app?
If you're a technician and something isn't working in the field, email support@mobileservicesync.com with your name, your shop's name, and the job you were on. If you can't sign in, your office manager can confirm your account from the web app.
Other ways to reach the right team
| Topic | |
|---|---|
| General support & how-to | support@mobileservicesync.com |
| Billing & payments | support@mobileservicesync.com |
| Privacy requests | privacy@mobileservicesync.com |
| Security reports | security@mobileservicesync.com |
| Legal | legal@mobileservicesync.com |
You can also browse this Help Center for step-by-step guides — most questions are answered in Getting Started.