Help Center

Reporting

Mobile Service Sync surfaces operational data in two places: the Dashboard for a real-time snapshot of today's activity, and the Pack Sheet for a printable daily inventory pull list.


Dashboard

The Dashboard is the first page you see after signing in. It gives you an at-a-glance view of what's happening today and how the business is tracking.

The operator dashboard — today's job count, revenue, and quick-access action cards.
The operator dashboard — today's job count, revenue, and quick-access action cards.

Summary cards

CardWhat it shows
Jobs todayCount of work orders scheduled for today across all technicians
Revenue todaySum of completed and invoiced work orders for today
Jobs this weekCount of work orders for the current calendar week
Revenue this weekInvoiced revenue for the current calendar week

Cards link through to the filtered work order or schedule view so you can drill in immediately.

Quick actions

The hero section of the dashboard provides one-click access to the most common tasks: scheduling a new job, adding a customer, and viewing today's schedule.


Pack Sheet (daily inventory report)

The Pack Sheet is a printable report that tells you exactly what inventory to pull for the day's jobs before you leave the shop.

Pack Sheet for today's jobs — grouped by work order with item names and quantities to pull.
Pack Sheet for today's jobs — grouped by work order with item names and quantities to pull.

Navigate to Reports → Pack Sheet in the sidebar (or click Inventory Report). The report shows:

  • Each work order scheduled for today, sorted by start time
  • The service type and any add-ons (air filter, cabin filter, wipers, etc.)
  • The specific inventory items needed based on the vehicle's oil spec and selected add-ons
  • Quantities to pull per item

Printing

Click Print in the top-right corner. The page header, navigation, and controls are hidden in the print layout so the output is clean — just the job list and item quantities.

ℹ️

The Pack Sheet only includes jobs with status scheduled, en_route, on_site, or in_progress. Completed and canceled jobs are excluded.


Work order history

For a full history of past work orders, go to Work Orders in the sidebar. You can filter by status, date range, technician, and customer. Each row links to the full work order detail including the invoice and payment record.


Coming soon

More reporting features are on the roadmap, including:

  • Revenue by technician — compare output and average ticket across your team
  • Service type breakdown — see which services drive the most volume and revenue
  • Fleet A/R aging — outstanding invoice balances sorted by days overdue
  • Inventory cost of goods — margin analysis by item and category
ℹ️

If there's a specific report you need urgently, use the thumbs-down button on this page to send feedback to the team.